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Getting paid by customers

How customers pay you, payment links in chat, and how to confirm and complete orders.

How customers pay you

Customers order from your store, then pay you directly (for example by bank transfer or on delivery). Stallify records the order and reserves the stock; it doesn't take a cut.

  1. In Store settings, write your order confirmation message, for example: "Pay by transfer to GTBank 0123456789 (Ada Closet Ltd), then send the receipt on WhatsApp."
  2. Customers see it on their order page right after ordering.
  1. Open a conversation in Messages.
  2. Tap Send payment link, choose the product, quantity, delivery or pickup and the customer's phone number.
  3. Stallify creates the order and posts a card in the chat. The customer taps it to see the total and how to pay.

Process orders

  1. Go to Orders and open the order.
  2. Tap Confirm when you've received payment, then Ready and Completed as you go.
  3. Cancel returns the stock automatically.

When you mark an order Completed, the customer can leave a review from their order page.

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