Manage orders

New orders

When a customer orders, you get an email (if notifications are on) and the order appears in Orders with a badge in the menu.

Update an order

1. Open the order to see the items, customer details and delivery or pickup.
2. Move it along: Confirmed → Processing → Ready → Completed.
3. Add a private note if you need to remember something.

Cancel an order

Tap Cancel and give a reason. The stock goes back automatically.

Tip: tap the customer's phone number to call or WhatsApp them directly from the order.